Here are our frequently asked questions.
Where are you located?
Marietta (Metro Atlanta), Georgia, USA.
How long will it take to receive my package?
Depends on where you are located, if you are in continental United States, west coast 3 to 5 business days, east coast then 2 to 3 business days.
Can I pay with money order or check?
Yes, mail your order and check to Ideal Supply House Inc. 1165 Allgood Road Suite 11 Marietta GA 30062. Order is shipped when payment is cleared.
What shipping method do you use for free shipping option?
UPS Ground or USPS Priority Mail.
What shipping do you use for flat shipping?
UPS Ground or USPS Priority Mail or USPS First Class.
Why actual count of beads is different than what is stated for the product?
Count of beads may vary for Beads that are sold by weight. Many reasons for that, as these are hand made there is small variation in the amount of material used, size and shape between batches.
When will you restock out of stock beads?
Usually 3 to 4 weeks.