Here are our frequently asked questions.
Do you have a Catalog?
Where are you located?
Marietta (Metro Atlanta), Georgia, USA.
Do you allow customers into your warehousae?
No, we do not allow customer in our warehouse, our wareshouse is not set up for retail sale. We do not have showroom.
How long will it take to receive my package?
Depends on where you are located, if you are in continental United States, west coast 3 to 5 business days, east coast then 2 to 3 business days.
Can I pay with money order or check?
No, We do not accept Money Order or Check.
Can you take order over the phone?
No. All orders are accepted on our secured website.
What shipping method do you use for free shipping option?
UPS Ground or USPS Priority Mail.
What shipping do you use for flat shipping?
UPS Ground or USPS Priority Mail or USPS First Class.
Do you accept American Express?
Do you accept Discover?
Can I pay with PayPal?
Why actual count of beads is different than what is stated for the product?
Count of beads may vary for Beads that are sold by weight. Many reasons for that, as these are hand made there is small variation in the amount of material used, size and shape between batches.
When will you restock out of stock beads?
Usually 3 to 4 weeks.
Do you ship to Canada?
Does Flat Shipping and Free Shipping offers valid for Hawaii, Alaska and Puerto Rico?